Privacy Policy

How we protect and handle your personal information

Cookies

Cookies are small files saved on your computer to store data about your connections. This site uses cookies to facilitate the order process and display language and currency.

The site also uses Google Analytics analysis tool that collects information about your browsing with cookies. These data are collected for the purposes of statistical analysis and are confidential and anonymous.

Data Usage Purposes

Sound Sculpt collects and uses your personal information for the following specific purposes:

  • Account Creation and Authentication: We use your email address and authentication data to create and secure your account, enable login functionality, and verify your identity when you sign in via third-party services like Facebook or Google.
  • Order Processing and Fulfillment: We use your contact information and payment details to process your orders, deliver your purchased content, and provide customer support related to your transactions.
  • Service Personalization: We use your preferences and usage history to customize your experience, recommend relevant content, and remember your settings across sessions.
  • Communication: We use your contact information to send important service updates, respond to your inquiries, and (with your consent) send marketing communications about our services.
  • Analytics and Improvement: We analyze usage patterns and user behavior to improve our website functionality, optimize user experience, and develop new features based on how users interact with our platform.
  • Legal Compliance: We process certain information to comply with our legal obligations, including maintaining records for tax purposes and responding to legal requests when required by law.

We process your data only for these specific purposes and do not sell or share your personal information with third parties for their marketing purposes without your explicit consent.

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You can disable cookies by changing the preferences in your browser, but this may prevent the normal functioning of the site.

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Data Gathered When Creating An Account And Order

When you create an account on this site, we store the information needed for orders in a client file. These data are confidential and will not be disclosed to third parties. You can at any time request to view, edit or delete your client informations by sending us your request by mail or email with a copy of your ID.

Data Processing and Storage

Sound Sculpt processes and stores your data with the following protections and limitations:

  • Data Security: We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  • Storage Duration: We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.
  • Third-Party Processing: When we engage third-party services to process your data (such as cloud storage or payment processors), we ensure they provide adequate security guarantees and only process data according to our instructions.
  • Data Minimization: We collect and process only the data that is necessary for the specific purposes described in this policy.

We do not use your personal data for automated decision-making or profiling that would produce legal effects concerning you or similarly significantly affect you without your explicit consent.

Data Deletion Request

You have the right to request deletion of your personal information at any time. Upon receiving your request, we will delete all your personal information from our systems within 24 hours, except where we are required to retain information to comply with legal obligations, resolve disputes, or enforce our agreements.

To request deletion of your data, please visit our contact page and specify that you would like your account and data deleted. We will respond to your request within 24 hours to confirm completion or to request any additional information needed to verify your identity.

3rd Party Authentication

SoundSculpt use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

SoundSculpt use of information received from Facebook APIs will adhere to Facebook API Services User Data Policy, including the Limited Use requirements.

Specific Facebook/Meta Data Usage: When you log in using Facebook, we may collect your name, email address, and profile picture solely for the following purposes:

  • To authenticate your identity and enable secure login
  • To create and manage your SoundSculpt user account
  • To personalize your profile within our application
  • To communicate with you regarding your account and our services

We do not use this data for advertising purposes, nor do we transfer it to third parties except as necessary to provide our services. We retain this information only as long as necessary to provide our services or comply with legal obligations.

Last Updated: July 2024